Coolzino Cookie Policy

At Coolzino, we are committed to transparency about how we collect and use data from visitors to our website. This Cookie Policy explains what cookies are, which types we use, why we use them, and how you can manage your preferences. By continuing to use the Coolzino casino online platform, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your information.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They are widely used by online platforms to make sites work more efficiently, provide a better user experience, and deliver useful information to site operators. At Coolzino, we use cookies and similar tracking technologies to ensure our platform functions correctly and to help us improve the services we offer to players worldwide.

Cookies can be classified as either "session cookies," which expire when you close your browser, or "persistent cookies," which remain on your device for a set period of time. Our Coolzino online casino uses both types depending on the purpose they serve.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, core features such as the Coolzino login process, account registration, and secure payment transactions would not be possible. We do not require your consent to place strictly necessary cookies, as they are fundamental to the operation of our platform.

• Session authentication and Coolzino casino login security
• Remembering items in your session while you navigate our site
• Enabling access to secure areas of our platform
• Fraud prevention and security monitoring

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with the Coolzino casino app and website. These cookies collect anonymised data about page visits, load times, and errors encountered. This information helps us identify areas for improvement and ensure our platform delivers the best possible experience across desktop and mobile (PWA app for iOS and Android).

• Tracking pages most frequently visited on coolzino.com
• Monitoring error messages and technical issues
• Measuring the effectiveness of our Coolzino app and site features
• Analysing user navigation paths to improve platform design

Functional Cookies

Functional cookies allow our Coolzino Casino platform to remember choices you make and provide more personalised features. For example, they help us remember your preferred language from our available localisations — including English, French, German, Spanish, Italian, Polish, Norwegian, Portuguese, Greek, and Danish — as well as your currency preference from our supported options such as EUR, BRL, CAD, NOK, and various cryptocurrencies.

• Storing your preferred language and region settings
• Remembering your currency and payment method preferences
• Personalising your experience when you return to our site
• Saving display settings and accessibility preferences

Marketing and Targeting Cookies

We and our trusted third-party partners may place marketing cookies on your device to deliver relevant promotions and content. These cookies track your browsing activity and help us ensure that offers — such as our welcome bonus, Coolzino free spins, Coolzino no deposit bonus promotions, and other exclusive deals — are shown to the right audiences at the right time. Our Coolzino casino affiliate program partners may also use these technologies to track referrals.

• Displaying targeted advertisements based on your interests
• Measuring the performance of our promotional campaigns
• Sharing data with affiliate and marketing partners
• Limiting how frequently you see the same advertisement
• Tracking use of Coolzino bonus codes and promo code campaigns

Third-Party Cookies

Some cookies placed on your device when visiting our Coolzino casino online platform originate from third-party service providers. These include analytics providers, payment processors, game software suppliers — such as Pragmatic Play, Evolution, Microgaming, BGaming, and others among our 92 game providers — as well as advertising networks and the Coolzino casino affiliate program infrastructure. We do not control these third-party cookies directly, and we recommend reviewing the privacy policies of any third parties whose cookies may be placed on your device.

How We Use Cookie Data

At Coolzino Casino, we use the data collected through cookies for the following purposes:

• Ensuring the security and integrity of your account and Coolzino casino login sessions
• Improving the functionality and performance of our platform across all devices
• Personalising your experience, including game recommendations and relevant Coolzino bonus offers
• Analysing traffic patterns to optimise our site structure and content
• Delivering relevant marketing communications, including information about the Coolzino live casino, sports betting, jackpot games, and promotional events
• Supporting responsible gambling tools and player protection measures
• Fulfilling our obligations under the Curaçao Gaming Control Board (GCB) licence held by Terdersoft B.V., our operating entity

Managing Your Cookie Preferences

We respect your right to control how your data is used. At Coolzino, we provide you with options to manage your cookie preferences directly through our cookie consent tool when you first visit our site. You may also adjust your browser settings to refuse or delete cookies at any time. Please note that disabling certain cookies — particularly strictly necessary ones — may affect the functionality of our platform, including your ability to complete the Coolzino casino register process or access your account.

Most web browsers allow you to:

• View the cookies stored on your device
• Delete all or specific cookies
• Block cookies from all or specific websites
• Browse in private or incognito mode to limit cookie storage

For detailed instructions on managing cookies, please refer to your browser's help documentation. You may also visit third-party opt-out platforms such as the IAB Europe Transparency and Consent Framework for additional controls over advertising cookies.

Cookies and Our Mobile Application

Our Coolzino app, available as a PWA (Progressive Web App) for both iOS and Android devices, also uses cookies and similar technologies such as local storage and device identifiers. The Coolzino casino app download process and usage is governed by the same principles outlined in this policy. When you use the Coolzino application, we collect equivalent data to improve your mobile gaming experience across all 6,000+ games available on our platform.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, applicable laws and regulations, or our business operations. When we make significant changes, we will notify you through a prominent notice on our website or via email. We encourage you to review this policy periodically to stay informed about how we use cookies. The current version of this policy is always available at coolzino.com.

Contact Us

If you have any questions about this Cookie Policy or our data practices, please do not hesitate to contact our support team. We are available 24/7 via live chat on our website, or you can reach us by email at contact@coolzino.com. Our multilingual support team is ready to assist players from all our supported markets with any privacy-related enquiries.

This Cookie Policy is issued by Terdersoft B.V., the operator of Coolzino, licensed under the Curaçao Gaming Control Board (GCB). Our registered address and full legal details are available upon request by contacting us directly.